FAQs

Can’t find the answer to your question here? We are always here for any of your questions, concerns, or for further information. Your personal and commercial cleanliness is our priority, especially during these trying times of COVID-19.

FAQs

Can’t find the answer to your question here? We are always here for any of your questions, concerns, or for further information. Your personal and commercial cleanliness is our priority, especially during these trying times of COVID-19.

  • Due to overwhelming volume and the effects of COVID-19, some Standard shipping carriers are currently experiencing delays that impact package tracking information and extend delivery times. We apologize for any inconvenience these delays may cause and ask that you remain patient and allow 7-10 business days for your tracking information to update once you are notified of shipment.

  • Please allow 3-5 business days from time of order for iWand(s) to be shipped. Please allow 7-10 business days from time of order for Rover I(s) to be shipped.

  • Due to overwhelming volume and the effects of COVID-19, some Standard shipping carriers are currently experiencing delays that impact package tracking information and extend delivery times. We apologize for any inconvenience these delays may cause and ask that you remain patient and allow 7-10 business days for your tracking information to update once you are notified of shipment.

  • Please allow 3-5 business days from time of order for iWand(s) to be shipped. Please allow 7-10 business days from time of order for Rover I(s) to be shipped.